Pastel Comfy Cotton Coord set

1. Shipping Locations

We currently ship across India. For international shipping requests, please contact us directly at hello@jivithacreations.com.

2. Processing Time

All orders are delivered within 1–3 business days after order confirmation and payment verification.

Orders are not shipped or delivered on Sundays or public holidays.

During high-demand periods, processing may take slightly longer. We appreciate your patience.

3. Shipping Time & Delivery

• Standard Delivery: 3–7 business days (depending on location)
• Delivery timelines may vary slightly for remote or non-metro areas.
• Delays may occur due to external factors such as weather, strikes, or courier issues.

4. Shipping Charges

• Free Shipping on all prepaid orders above ₹999.
• A flat ₹60 shipping fee applies to orders below ₹999.
• Cash on Delivery (COD) may include an additional fee (visible at checkout).

5. Tracking Your Order

Once your order is shipped, a tracking ID and link will be sent via email or SMS.

If you haven’t received tracking details within 3 days of placing your order, contact us at hello@jivithacreations.com or call +91 98914 01888.

6. Order Delays / Undelivered Orders

In rare cases of delays:

• Our team will notify you via email or phone.
• If the package is undeliverable due to an incorrect address or failed delivery attempt, it will be returned to us.
• Re-shipping will be initiated once updated delivery details are confirmed.

7. Packaging

All products are carefully packaged to prevent damage during transit. If your package arrives damaged, please take photos and notify us within 24 hours of delivery.

8. Support & Contact

For any shipping-related inquiries, reach us at:

Email: hello@jivithacreations.com
Phone: +91 98914 01888
Website: www.jivithacreations.com