Refund policy

Return & Exchange Policy

1. 3-Day Easy Exchange
   You can request an exchange within 3 days of delivery.
2. What Can Be Exchanged?
   Exchange is available for size, subject to product availability.
3. Product Condition
   The product must be unused, unwashed, unaltered, with its original tags and packaging intact.
4. No-Questions-on-Fit Exchange
   If the size doesn't work for you, simply request an exchange within 3 days. We recommend checking our size chart before ordering.
5. Damaged or Defective Product?
   Don't worry—we'll take care of it. Please contact us within 48 hours of delivery with clear photos and an unboxing video showing the issue.
6. How to Raise a Request
   WhatsApp or email us with “Return/Exchange + Order ID + Reason”. Our team will guide you through the process.
7. Exchange Charges
   A ₹200 exchange fee applies for size/colour/design exchanges. There is no exchange fee for a product that arrives damaged or defective.
8. Price Difference
   If the replacement product costs more, you pay the difference. If it costs less, the difference is not refundable. A coupon will be given for the difference amount 
9. Refunds
   Refunds are provided only for approved damaged/defective returns and are processed to the original payment method after the product is received and verified.
10. Final Sale & Important Note
    Products purchased under Flat 50%/final-sale offers, customized products, and products specifically marked “non-returnable” are not eligible for exchange/return. Requests after the applicable window cannot be accepted.