Privacy policy

Privacy Policy

Effective Date: 01 January 2025
Last Updated: 01 January 2025

At Jivitha Creations, accessible from https://jivithacreations.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Details (processed securely via payment gateways)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on the website

  • Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your purchases or inquiries

  • To personalize your shopping experience

  • To improve our website and customer service

  • To send promotional offers or updates (only if you opt in)

  • To prevent fraud and ensure the security of our platform

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information with:

  • Trusted service providers (e.g., courier partners, payment gateways)

  • Legal authorities, if required by law or to protect our legal rights

All such parties are obligated to keep your data confidential.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, such as:

  • Remembering your preferences

  • Analyzing site traffic and behavior

  • Providing personalized content and offers

You can control or disable cookies through your browser settings.

5. Data Security

We use industry-standard security measures to protect your personal data, including:

  • SSL encryption

  • Secure payment gateways

  • Limited access to personal information by staff and partners

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to any incorrect or outdated information

  • Request deletion of your data, where applicable

  • Opt-out of promotional emails (unsubscribe link included in all marketing messages)

To exercise any of these rights, email us at hello@jivithacreations.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before interacting with them.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Please review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: