+91 98914 01888

hello@jivithacreations.com

Sector 51, Noida, UP 201303.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Rest assured, we are committed to quality and consistency, so what you see in the picture is what you can expect to receive. If you have any questions or concerns about a specific product, our customer service team is always here to help! Happy shopping! 🛍️✨

At [jivithacreations], we believe that clothing is more than just fabric – it’s a way to express who you are. That’s why we emphasize sustainable practices in our production process, offering you fashionable choices that are kind to the planet. Browse our collection today and find your new favorite pieces that not only look great but also make you feel good inside and out. Join us on a journey of style, sustainability, and self-expression, and let your wardrobe tell your unique story. Happy shopping!"

Where can I view my sales receipt?

🛍️ How to Access Your Sales Receipt:

  1. Email Confirmation: After completing your purchase, you’ll receive an email confirmation, which serves as your receipt. Check your inbox (and spam folder just in case!) for an email from us with all the details of your order.

  2. Customer Account: If you created an account during checkout, simply log in to your account on our website. Navigate to the “Order History” section to view, download, or print your sales receipts at any time.

How can I return an item?

Returning an item may seem daunting, but we've made the process as simple as possible! If you need to return a purchase for any reason—be it a sizing issue, a change of heart, or defective merchandise—follow these easy steps to ensure a smooth return experience:

  1. Review Our Return Policy: Before you begin, familiarize yourself with our return policy. This will give you an understanding of the time frame in which you can return your item, any conditions that must be met, and whether a refund or exchange is applicable.

  2. Prepare Your Item: Make sure the item is in its original condition, with tags still attached. Items that are worn, washed, or damaged cannot be returned.

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Will you restock items indicated as “out of stock?”

Please keep an eye on our website and subscribe to our newsletter for the latest updates on restocks and new arrivals, so you won't miss out! If you have a specific item in mind, feel free to reach out to our customer service team for more details. We appreciate your patience and support as we work to bring back the items you love! Happy shopping!

Where can I ship my order?

When you place an order with us, you can select from a range of shipping options tailored to your needs. From standard delivery for those who enjoy a little anticipation, to express shipping for those last-minute wardrobe emergencies, we've got you covered!

If you’re wondering where we can ship your order, rest assured that we proudly deliver to numerous countries, ensuring that our latest collection reaches passionate fashionistas everywhere. Simply enter your address at checkout to see available shipping options and costs specific to your location.

We believe that everyone deserves to express their unique style, no matter where they are. So go ahead, explore our collection and get ready to elevate your wardrobe. Your new favorite outfit is just a few clicks away, no matter where you call home! 💖✈️ #FashionWithoutBorders #ShopGlobal"

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INFORMATION ABOUT US

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